Airbnb Property Management
Optimizing Guest Experience & Revenue
My Role
I successfully managed an Airbnb property, handling all aspects of day-to-day operations to ensure a seamless experience for both the host and guests. From guest communication to check-ins, property maintenance, and bookings management, I made sure the property consistently received 5-star reviews and high occupancy rates.
Key Responsibilities |
- Managed guest communications via Airbnb messaging and email
- Scheduled and coordinated cleaning, maintenance, and repairs
- Monitored availability and bookings to maximize occupancy
- Optimized the property listing with photos, descriptions, and pricing
- Handled check-ins and check-outs, ensuring smooth guest experience
- Managed feedback and reviews, boosting property ratings
- Tracked expenses and budgets related to property upkeep
Tools I Used
- Airbnb Property Management
Managing bookings, messages, and reviews
- Google Calendar / Notion / Trello
Scheduling cleaning, maintenance, and guest check-ins
- Slack / WhatsApp / Email
Guest communication and team coordination
- Canva / Photoshop
Creating or editing listing photos
- Excel / Google Sheets
Tracking expenses and revenue
- PriceLabs / Beyond Pricing
Adjusting pricing for maximum occupancyÂ
Results (Top 7)
- Maintained a 5-star guest rating throughout the management period.
- Increased occupancy rate by 20% through optimized booking schedules.
- Reduced guest complaints by over 50% with proactive communication.
- Streamlined cleaning and maintenance schedules, saving the host 10+ hours/week.
- Implemented dynamic pricing strategies, maximizing revenue during peak seasons.
- Boosted return bookings by 15% through personalized guest follow-ups.
- Optimized property listing, leading to a 30% increase in online views.